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Chilvers Coton Community School and Nursery

Inspiring Excellence Everyday

Pastoral and Family Support

At Chilvers Coton Infant School, we not only support children that attend our school, but also their parents and families too.


We may be able to offer further support for your child and family via Early Help or outside agencies such as Connect 4 Health (school nursing team), RISE, and Family Information Service. We can offer support with Benefits, housing and signpost you to other services and support that you may require.


Parents are free to contact us and we will endeavour to seek support for you either within school or signpost you to other professionals. 


If you wish to have an informal chat to discuss any concerns, please do not hesitate to contact our Learning Mentor Mrs Williams - or our family support worker – Mrs Kapadia You can also contact us on 02476 387001 


Useful links for Parent support


Family Information Service


Advice for family with children aged 0-25 years old across Warwickshire.

01926 742274


Family Support Worker Helpline 01926412412 is available for parents that can support with all issues relating to parenting. 


Family Lives - Advice on all aspects of parenting





ERIC, the Children’s Bowel and Bladder Charity is the UK’s leading charity supporting all children and teenagers with a bowel or bladder problem.


School Nursing


Children and Young People - Free online support for young people


Counselling and Bereavement Services - supports families when a baby or child dies or when a child is facing bereavement - bereavement care - for when a child dies or is bereaved - supporting a bereaved child or young person mental health and bereavement support - bereavement support for children, young people and their families


Warwickshire Transport Service



    Access to Parenting Advice and SEND Support  


    SENDIAS – Special Educational Needs/Disability Information Advice and Support Service


    Warwickshire SENDIAS (Special Education Needs Information Advice and Support Services) supports parents and carers of all Warwickshire children with special educational needs and disabilities, from 0 - 25 years of age.  It is a free, confidential, and impartial service for parents and carers, children and young people up to 25 years.  Warwickshire SENDIAS offers independent support for parents and families who have children and young people with a SEND.  They also provide this independent advice directly to young peoples aged 16 to 25 years with a SEND. 


    They have an experienced team of local advisors offers impartial, confidential advice and support on all matters relating to SEND.  Their aim is to enable you to make informed decisions. To speak to a member of our team please call 024 7636 6054, alternatively you can e-mail


    Young Minds Parent helpline 


    Tel 0808 802 5544 from 9:30am - 4pm, Monday - Friday. 


    Access to Specialist Disability FSW –  

    Complex situations or needs Book a CWDT - Children with Disability Team 30-minute Consultation - 


    Rise Community Drop ins available in every district in Warwickshire 


    SENDIAS kids




    Young carers



    Family Information Service


    Coventry and Warwickshire Mind (CW Mind)


    Mind Ed



    What is a Learning Mentor?


    The Learning Mentor role at Chilvers Coton Community School and Nursery is multi-functional and designed to meet the wide and varied needs of children and families beyond the curriculum. Part of the role is to support the needs of the children experiencing difficulties, which are stopping them learning as effectively as they could both inside and outside of school.  These can be short term or ongoing. By working together with children and families we help to break down the barriers to their learning and enable children to learn and make good progress.


    What is a Barrier?

    A barrier is any factor that prevents a child from being in a suitable emotional or physical state to engage actively in their learning.  Some examples of these are:

    • Low Self Esteem
    • Lack of Self Confidence
    • Friendship Difficulties
    • Attendance
    • Family Difficulties/changes
    • Bereavement
    • Low attendance/punctuality


    What do we do?

    We support the children to develop strategies and skills to enable them to make positive choices and enhance their learning.  We aim to provide non-judgemental support for all the children and families in our care.  We are a ‘first stop’ contact for children and families who are asking for help, friendly people who will listen and 'safe and well practitioners' who can monitor children’s pastoral needs.


    How do we help?

    We provide 1:1 sessions, group sessions, support during breaks and lunchtimes, and can also work in class. We will work with lots of different children for different reasons, and our work will vary depending on children’s individual needs.

    We can help by:

    • Raising self-esteem.
    • Increasing confidence.
    • Listening to any worries.
    • Increasing motivation.
    • Developing social skills.


    Parent Information

    We are here to support families in any way possible, so if you do need support please speak to your child's class teacher. Our pastoral team are always available if you need any support or advice

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